Services
Services for mature digital products

How can we help your business?

We design UX and UI and create experience strategy for existing and emerging companies. We carry out needs research and usability tests. Let's talk about what we can do for you.

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What we can do

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We help to build new businesses

Proof of Concept/MVP

We will help you convince investors that your business idea will be successful. We create concept prototypes and pitch decks. We research what features the customer will pay for and design MVPs that successfully enter the market.

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We support startups in scaling

Startups and Scale-ups

We develop unique functionalities to increase competitive advantage and maintain customer engagement. We professionalize design and technology processes to implement products faster. We experiment and translate the resulting conclusions into a design that builds scale.

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We develop mature digital businesses

Mature Digital Products

Our design supports new business development paths. We combine what already works well in your product with trends and insights from conversations with users. We help deliver and organize knowledge to stay in your organization.

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See in what
we can still help you

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Medicine/MedTech

We focus on improving the experience and streamlining the patients and medics virtual pathways. We use new digital technologies to improve medical services. We cooperate and implement projects for clinics and medical startups.

Logistics and Transportation

We know the challenges associated with improving logistics and transportation businesses. Our projects, such as websites for Polish Airports and systems and applications for PKP Intercity, improve the quality of passengers' journeys every day.

Web 3.0

We help organize UX in the decentralized world of Web3. We create a visual identity of the brand so that it is memorable and stands out from other Web3 projects.

Branding and naming of the product

Need a name and logo for your product? Do you want to finally refresh your visual communication? We will take care of the whole process of building brand identification, you will receive materials and a brandbook from us ready to use in your product. Only the concrete of the tool, without unnecessary artifacts.

UX&UI Consulting

We develop unique functionalities to increase competitive advantage and maintain customer engagement. We professionalize design and technology processes to implement them faster. We experiment and translate the resulting conclusions into a design that builds scale.

Lead Design by the hour

With extensive and comprehensive experience, our designers efficiently manage the UX and UI process. Our Lead Designer specialist will help you create and manage a team of designers in your company and design a process that will enable you to achieve your goals.

Marketplace

When designing solutions for marketplaces, we focus on intuitive buying paths and friendly platforms for buying and selling. We always put the users and their satisfaction with the experience of your business at the center. We also carry out UX audits and propose improvements, the effects of which you will see in your success rates.

Software house

Our experience is perfectly complemented by the composition of software houses. As specialists in Service Design and UX Design, we help to create friendly and intuitive software interfaces. In cooperation with developers, we find the best and most functional solutions.

SaaS solutions

We help build SaaS products that gain user interest. We look for key functionalities and their errors — on this basis we propose the best solutions. Finally, we increase the level of user satisfaction, thanks to which we reduce customer migration.

Increase customer satisfaction

Do you see that customers are indifferent to your service or are not satisfied with it? We will thoroughly analyze all the paths of your users to capture those moments that we can turn into unique experiences. Together we will find the direction of the changes and make them bring the planned results.

Designing for B2B and B2C eCommerce

We create shopping paths that lead customers straight to their destination. We carry out UX audits, usability tests and UX analyses, thanks to which we learn how to increase conversions. We design interfaces that are attractive and make your brand stand out.

What can we help you with?
User experiences
User experiences
pitch deck
converting
How to verify market needs

If you want to:


  • Find out what your users want

  • Keep existing customers engaged and gain new ones

  • Maintain order in the design and implement changes faster
  • stand out with the design of your brand against the competition 


And for this:

  • you do not know how to approach the change, so as not to spoil the current results

  • you see what problems your customers are facing and their scale, but you don't know why this is happening?

  • tailor UX activities to your strategy and business context

Industries we design for‍

Medicine/MedTech

We focus on improving the experience and streamlining the patient and physician virtual pathways. We use new digital technologies to improve medical services. We cooperate and implement projects for clinics and medical startups. They trusted us, among others, Novum, the EuroMedicare hospital network, the Anclara aesthetic medicine clinic and the AIoCar startup.

Logistics and Transportation

We know the challenges associated with improving logistics and transportation businesses. Our projects, such as websites for Polish Airports and systems and applications for PKP Intercity, improve the quality of passengers' journeys every day. We also specialize in designing last-mile delivery solutions for startups and logistics companies (e.g. Deliver In Person, Hilti).

Construction/ConTech

We specialize in UX and UI design for the construction industry, working with companies like Archdesk and AI Clearing to optimize the end-user experience. Our competencies also include the analysis and design of advanced ERP systems for planning and reporting in the SaaS model.

Education/EdTech

We design educational solutions in the spirit of trends and competences of the future. We help connect traditional and digital education paths and improve the work of students and teachers (New Era). We help develop new concepts using voice technologies and AI (Aliom).

Sustainability

Every industry can support green solutions. Our goal is to design solutions that reduce the negative impact of digital activities on the environment. Be it through the business model and communication activities, to user path projects (Deliver in Person, PKP).

Frequently Asked Questions

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Ask for more
Do I have to start cooperation with Workshop Zero?

No, you don't always have to start with Workshop Zero. There are situations when this step can be skipped, for example:

  • You have a specific task to do and you know exactly what you need.
  • You have already prepared a project brief containing all the necessary details, which allows you to start working immediately.
  • You have done a UX audit and have listed areas for improvement, which eliminates the need for additional preliminary examination.
  • You only need a UI design, without having to engage in the UX process.
  • You focus on creating a visual identity and need only branding services.
  • You only want to do research on user needs, without a full design cycle.
  • You need us to prepare desk research for you on a specific topic.
  • You are interested in undertaking permanent cooperation on product development.
  • You need to consult your project in the field of UX/UI or Research
What is Workshop Zero?

The Zero workshop is a 4-hour meeting where we will clarify the problems and challenges of your product/project together. Its purpose is to indicate several solution scenarios and choose the most optimal one for your product. One that you will be able to accomplish within a given time and budget. You can entrust the implementation of the project to us or ask another agency for it.

How to prepare for the workshop?

A week before the workshop we will meet for a 45-minute preparatory videoconference. Data we may ask you for:

  • information about your customers/recipients and their problems
  • if you have a customer service department, collect information about what problems customers/users come to them with
  • data from analytics, data on people, segments
  • Your current business strategy
Sample course and scope of the workshop

Sample Mileage:

  • presentation of micro audit,
  • analysis of your product prepared by Zima (or competitors, if your product does not already exist),
  • creating a list of elements that need to be worked through from your point of view,
  • describing the segments (persons) to which you direct your solution. Writing out challenges and problems to address,
  • grouping problems to be solved,
  • arrangement of selected problems to be solved on the matrix (important/not important, implementation/time-consuming),
  • talk about target solutions and those that could be implemented quickly (so-called quick-fix)
What will you leave the workshop with?

The final result of the workshop will be influenced by its entire course.

Examples of solutions that can be developed:

  • a list of solutions with a recommendation of the most optimal choice,
  • lista de fixos rapidos, ango soluções picais para ser implementada, que pode ser valor,
  • a concrete action plan with a full range of elements to be developed, tailored to your challenge/company,
  • describing the proto-persona and your current clients,
  • Assumptions of visual directions
  • ,
  • a proposal for a model of further cooperation.

Want to improve UX and UI? Talk to us!

During a 15-minute conversation with an expert, you can discuss, among other things, how to improve customer satisfaction, design and test an MVP, create an attractive and competitive product design, conduct a UX, UI audit, or improve the shopping path.

Ask an Expert